Experienced remote e-commerce and customer support professional with 10+ years managing operations and client relationships for a UK-based Shopify store from Sweden. Skilled in delivering outstanding customer service, streamlining digital operations, and leading technical projects while thriving in fully remote, self-directed roles.
Remote collaboration & self-management – 10+ years thriving in fully remote roles.
Customer service excellence – skilled at resolving complex issues and restoring client trust.
E-commerce platforms – experienced with Shopify, Magento, Brightpearl, and B2B portals.
Digital operations – streamlining logistics, order fulfilment, and system integrations.
Technical problem-solving – confident with IT systems, Linux, and networking basics.